> For the complete documentation index, see [llms.txt](https://help.qshop.ai/customer_support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.qshop.ai/customer_support/guide/admin/message/sendexample.md).

# 발신 예시

자동발신 설정을 통해 발송이 되는 상황 별 이메일, SMS/알림톡의 내용은 별도로 수정이 불가능합니다.

아래 상황에 따라 발송이 되는 이메일, SMS/알림톡 예시를 참고 부탁드립니다.

{% hint style="info" %}
예시 이미지 속 정보는 임의로 작성이 된 정보인 점 참고 부탁드립니다.
{% endhint %}

## 회원 정보

<details>

<summary>가입 완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FW1nrV3hV53dluyd5D7b7%2F1_email_%EA%B0%80%EC%9E%85%EC%99%84%EB%A3%8C.png?alt=media&amp;token=da010780-5a79-40ba-a23c-5d882110c44e" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FGM5b1PqQL6EkOehsrgbG%2F1_SMS_%EA%B0%80%EC%9E%85%EC%99%84%EB%A3%8C.png?alt=media&amp;token=faaea3ce-2e0d-4f32-be81-6f61fdc785b4" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FaSLJLh7dfsXfGEBmJTdT%2F1_%EC%95%8C%EB%A6%BC%ED%86%A1_%EA%B0%80%EC%9E%85%EC%99%84%EB%A3%8C.png?alt=media&amp;token=16c16ff7-d8cb-492d-a607-1e5d93865b08" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>회원탈퇴</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FFyXNJBSi3LlrOnVJrlWt%2F2_email_%ED%9A%8C%EC%9B%90%ED%83%88%ED%87%B4.png?alt=media&amp;token=378afaa2-8796-439a-b4cc-c866aa0b93ad" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fl8jCFCnjQ89Q5hMbTuG4%2F2_SMS_%ED%9A%8C%EC%9B%90%ED%83%88%ED%87%B4.png?alt=media&amp;token=01ef5832-db39-4c31-b231-69ce84afeb84" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FVZHOpfjtiZuujgkKfIbx%2F2_%EC%95%8C%EB%A6%BC%ED%86%A1_%ED%9A%8C%EC%9B%90%ED%83%88%ED%87%B4.png?alt=media&amp;token=356e74bd-cec5-4953-ab3d-9123b366c069" alt=""><figcaption></figcaption></figure>

</details>

## 상품 및 주문

<details>

<summary>입금 요청</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fmdju4jz4e2MTllGh60b2%2F3_email_%EC%9E%85%EA%B8%88%EC%9A%94%EC%B2%AD.png?alt=media&amp;token=efcbe20c-5039-4aa7-91f5-28332ebe763e" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FHvBAwhkA1RJEPP48SgR6%2F3_SMS_%EC%9E%85%EA%B8%88%EC%9A%94%EC%B2%AD.png?alt=media&amp;token=c6326e56-22eb-4f6d-817e-ef136e2bcf2d" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FOkIa6ZIubpReIyYaSpak%2F3_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%9E%85%EA%B8%88%EC%9A%94%EC%B2%AD.png?alt=media&amp;token=3c1403d8-0dc1-4392-95b5-4257905b2c7a" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>결제 완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FA69gA1xkLOJWZggHZbQV%2F4_email_%EA%B2%B0%EC%A0%9C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=266194a3-9b60-47b3-815b-246a9d1bbafe" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FSZWiQVtTd1EtabX4e6BJ%2F4_SMS_%EA%B2%B0%EC%A0%9C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=6abbf24d-3d24-494a-abd1-f385a9b216bf" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FShtMJepciMuQg1o7xg9s%2F4_%EC%95%8C%EB%A6%BC%ED%86%A1_%EA%B2%B0%EC%A0%9C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=4c7c02cf-87b3-4f82-ab67-0480d7d97b13" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>배송준비중</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FRxJJRr2cDDksvRnTd2hZ%2F5_email_%EB%B0%B0%EC%86%A1%EC%A4%80%EB%B9%84%EC%A4%91.png?alt=media&amp;token=4e6716e0-b684-4cee-8090-1af7ad3d4cec" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FtYdEDTJRQvOkZlL2uF4l%2F5_SMS_%EB%B0%B0%EC%86%A1%20%EC%A4%80%EB%B9%84%EC%A4%91.png?alt=media&amp;token=8fbce1ae-a858-4063-bd08-ee6be0573c21" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2F6pBFqtGWm9ZcoSNRPGv1%2F5_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%B0%EC%86%A1%20%EC%A4%80%EB%B9%84%EC%A4%91.png?alt=media&amp;token=302ba830-9a08-4d27-9598-4ff8d77e06c7" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>배송지변경</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FxOHTvPyKxdUSOGk9Pb6F%2F6_email_%EB%B0%B0%EC%86%A1%EC%A7%80%EB%B3%80%EA%B2%BD.png?alt=media&amp;token=26fe9b55-a4ac-4658-ae5a-676f44365b5c" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FRGBCwRdWi02r1VauucmQ%2F6_SMS_%EB%B0%B0%EC%86%A1%EC%A7%80%20%EB%B3%80%EA%B2%BD.png?alt=media&amp;token=c987e4fb-bed0-49d0-a579-e07492fe203d" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FsJSW4yZ4KDQ4U6dQPcvI%2F6_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%B0%EC%86%A1%EC%A7%80%20%EB%B3%80%EA%B2%BD.png?alt=media&amp;token=a1f8da2e-bbca-484e-a0d1-1a357a6475bd" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>주문확인지연</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fp0vf37qIV2IUSa0VD4PJ%2F7_email_%EC%A3%BC%EB%AC%B8%ED%99%95%EC%9D%B8%EC%A7%80%EC%97%B0.png?alt=media&amp;token=63f30f0d-760d-4c41-aea6-471a5b07eaa0" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fgjt9N75DCEwkNTTTmcOh%2F7_SMS_%EC%A3%BC%EB%AC%B8%ED%99%95%EC%9D%B8%EC%A7%80%EC%97%B0.png?alt=media&amp;token=2d8b8a73-ae87-4d57-b566-04d534ba0775" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FRi4vzYoZPDI99poJimP5%2F7_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%A3%BC%EB%AC%B8%ED%99%95%EC%9D%B8%EC%A7%80%EC%97%B0.png?alt=media&amp;token=e625387d-ab8b-4081-9f00-d8e2d170a9bb" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>발송지연</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FticCdVPi2dN1jTwD67OE%2F8_email_%EB%B0%9C%EC%86%A1%EC%A7%80%EC%97%B0.png?alt=media&amp;token=ac82798c-380d-4a00-8a17-b0840b89e269" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FryYpjoZAGEaeXoEP3RAI%2F8_SMS_%EB%B0%9C%EC%86%A1%EC%A7%80%EC%97%B0.png?alt=media&amp;token=23fdd213-21f5-43a0-b7b2-1a848bfe94d6" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FOAiDTOGhf7Kdwh4cYFmf%2F8_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%9C%EC%86%A1%EC%A7%80%EC%97%B0.png?alt=media&amp;token=00f1a2a1-3274-4224-a820-b15790e14321" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>배송중</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FgQ2Yfp2t0zrQ70idY8LT%2F9_email_%EB%B0%B0%EC%86%A1%EC%A4%91.png?alt=media&amp;token=b8352eb7-3028-494b-bd06-17c84a5cb1c2" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FNORznZ5sYrFWBuO7y3Hd%2F9_SMS_%EB%B0%B0%EC%86%A1%EC%A4%91.png?alt=media&amp;token=46b58748-e04e-4ad4-9bff-47c325289913" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FYPI43zFMf9RwTy1F0Cdt%2F9_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%B0%EC%86%A1%EC%A4%91.png?alt=media&amp;token=e03c2455-c61d-4979-b6de-727ef8403df2" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>배송완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FVtaUjRDui7BRv7HSlGzy%2F10_email_%EB%B0%B0%EC%86%A1%20%EC%99%84%EB%A3%8C.png?alt=media&amp;token=0d369b32-aecf-4f93-89fe-50a5fb9fb7ac" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FtuJCax4E9rdkwrA72bkJ%2F10_SMS_%EB%B0%B0%EC%86%A1%EC%99%84%EB%A3%8C.png?alt=media&amp;token=a5d946c4-2f75-4669-874e-8df87b3f6436" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2F5IPwBSKj7rxaiwHxWACI%2F10_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%B0%EC%86%A1%EC%99%84%EB%A3%8C.png?alt=media&amp;token=163fe222-2170-44a8-85b5-be5409b7b515" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>구매확정</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fi8suemRxbAwdPdpdtNsX%2F11_email%20%EA%B5%AC%EB%A7%A4%ED%99%95%EC%A0%95.png?alt=media&amp;token=17021a2e-0b9a-487c-9d71-b53b059afcd0" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FGlscys2hVljz3XOGSC2W%2F11_SMS_%EA%B5%AC%EB%A7%A4%ED%99%95%EC%A0%95.png?alt=media&amp;token=907a674c-065e-4ef0-a2a0-c7afeb90b922" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FgoSK3PgwdxiN5rMBiqzJ%2F11_%EC%95%8C%EB%A6%BC%ED%86%A1_%EA%B5%AC%EB%A7%A4%ED%99%95%EC%A0%95.png?alt=media&amp;token=e14d2532-ebdc-4a0a-b927-7927a5634117" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>취소 접수</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FM7Gc2cBPN6APw1aQJLyM%2F12_email_%EC%B7%A8%EC%86%8C%EC%A0%91%EC%88%98.png?alt=media&amp;token=bbd41feb-fe2d-4a73-bc3a-6fea6b7ac29e" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FnNSaVWIEbv45LgqxZRR6%2F12_SMS_%EC%B7%A8%EC%86%8C%20%EC%A0%91%EC%88%98.png?alt=media&amp;token=b0ccdd8b-e836-4eff-a062-211152d36628" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FgFwOXCErdRYd10zIL495%2F12_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%B7%A8%EC%86%8C%EC%A0%91%EC%88%98.png?alt=media&amp;token=f0150be9-6ea9-44e9-a881-7e71838d25cc" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>반품 접수</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FN2to3M1eSQR9BYEkrnGO%2F13_email_%EB%B0%98%ED%92%88%20%EC%A0%91%EC%88%98.png?alt=media&amp;token=6dd4b912-1c3d-4bf1-baef-d41c46cbad89" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Ffd18ECApaMCXaxowCxiG%2F13_SMS_%EB%B0%98%ED%92%88%20%EC%A0%91%EC%88%98.png?alt=media&amp;token=f0d8493d-3e65-43ff-a9e7-eb88df7577de" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fa0XirXkL11aVBF2dO7Fr%2F13_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%98%ED%92%88%EC%A0%91%EC%88%98.png?alt=media&amp;token=c219fbe4-0ec6-4e05-b624-e38088871517" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>취소 완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FJgh8QORJUQVN92QZ4YfA%2F14_email_%EC%B7%A8%EC%86%8C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=d5822f7e-fd39-4a13-92d9-0281c17f7ca7" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FalrunIVRyS0EAfr3u3Ga%2F14_SMS_%EC%B7%A8%EC%86%8C%20%EC%99%84%EB%A3%8C.png?alt=media&amp;token=19639905-45f7-46b6-b6c0-f1a60392ca8a" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fyi9JeKI8NtGmHpeOpYaQ%2F14_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%B7%A8%EC%86%8C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=fd562ddb-0a1b-4ee4-a031-dfe9c3f6e40b" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>반품 완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FWecMR2kCQgt4WgzwCkTs%2F15_email_%EB%B0%98%ED%92%88%EC%99%84%EB%A3%8C.png?alt=media&amp;token=361a3db3-0669-4ff7-9e6a-6f4a124b566b" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2F4lIY08pN2VyYJff6AyCG%2F15_SMS_%EB%B0%98%ED%92%88%20%EC%99%84%EB%A3%8C.png?alt=media&amp;token=e201db64-d7d4-47b1-b83d-fa3353272c71" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FInlsdjOGZUfS3xPdScnQ%2F15_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%98%ED%92%88%20%EC%99%84%EB%A3%8C.png?alt=media&amp;token=9ece7a12-a944-4b4d-ba20-c04d86c6d39c" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>취소 철회</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fd74uiNREGvGJL1l1Dmyx%2F16_email_%EC%B7%A8%EC%86%8C%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=07cb31e0-c264-4c78-b158-500cd5c7c378" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FYUoBaubaHbcfkt6a5RZd%2F16_SMS_%EC%B7%A8%EC%86%8C%20%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=4c3e88e4-e1ae-463c-96a4-0cf600a99961" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FLo4k4JDXTyPsagCyfXwM%2F16_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%B7%A8%EC%86%8C%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=0256b5af-c29a-4710-998e-0e830bfcb9aa" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>반품 철회</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FSqDi6voHQ9nJComIhwI1%2F17_email_%EB%B0%98%ED%92%88%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=308ef2f9-51ea-428a-8628-5bd91d90b1a1" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FZKSCZUkRhhtKN6F9QbbI%2F17_SMS_%EB%B0%98%ED%92%88%20%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=872e5440-a944-4bd0-8d3f-a491a04b6e64" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FPU6hT9G33QPR6UP07RLC%2F17_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%98%ED%92%88%EC%B2%A0%ED%9A%8C.png?alt=media&amp;token=4a8d0786-4829-42b5-abd7-d3c7cb84612b" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>취소 거절</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FvVbAYuvrEtml6RYllfax%2F18_email_%EC%B7%A8%EC%86%8C%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=f5913300-fd3e-4b01-820f-f584b510a5ff" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FDbSzHInKkdPFt4EJhTCH%2F18_SMS_%EC%B7%A8%EC%86%8C%20%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=f3c87dd1-a156-4133-8733-5eba067d0177" alt=""><figcaption></figcaption></figure>
3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FX6axyBztPdCirCHFxwmr%2F18_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%B7%A8%EC%86%8C%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=9e6e218b-5175-4dab-8586-7c7c42ae6e8e" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>반품 거절</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FNqAZQm6BWyYZFc9VIhWL%2F19_email_%EB%B0%98%ED%92%88%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=49eac83a-4861-47de-830c-e99f7e8de364" alt=""><figcaption></figcaption></figure>

2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FCD7GB2hCbr7pSZ3VzJTf%2F19_SMS_%EB%B0%98%ED%92%88%20%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=47f984d9-73b5-42cc-9838-cf655ab31952" alt=""><figcaption></figcaption></figure>

3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FKzLd1GArYtCYNVk1lql1%2F19_%EC%95%8C%EB%A6%BC%ED%86%A1_%EB%B0%98%ED%92%88%EA%B1%B0%EC%A0%88.png?alt=media&amp;token=f58a9d8b-6f3e-4e40-9734-d8cd69eab7f8" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>자동 취소 완료</summary>

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FPpFj4uteyPF123ZP1CYu%2F20_email_%EC%9E%90%EB%8F%99%EC%B7%A8%EC%86%8C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=58d1ff74-7f2c-422f-b06e-357d112d13e1" alt=""><figcaption></figcaption></figure>

2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FD19rk55aRyxpSnYc1JaL%2F20_SMS_%EC%9E%90%EB%8F%99%20%EC%B7%A8%EC%86%8C%20%EC%99%84%EB%A3%8C.png?alt=media&amp;token=3a3fd09d-ead9-4126-a0ac-5e063b63b679" alt=""><figcaption></figcaption></figure>

3. 알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2F4V1DKYESdtMqLiKumvsx%2F20_%EC%95%8C%EB%A6%BC%ED%86%A1_%EC%9E%90%EB%8F%99%EC%B7%A8%EC%86%8C%EC%99%84%EB%A3%8C.png?alt=media&amp;token=deb42812-ae22-4a7e-bec1-5b511c8ebeb6" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>환불 실패</summary>

환불 실패 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Ff4a7HOuzVHp0brMO6DOj%2F21_email_%ED%99%98%EB%B6%88%EC%8B%A4%ED%8C%A8.png?alt=media&amp;token=353e7d1f-da19-4381-9b4d-5f1c783adea1" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FZVx2MuCtuDZ9HcqR6RVC%2F21-1_%ED%99%98%EB%B6%88%EC%8B%A4%ED%8C%A8.png?alt=media&amp;token=5e4ec0ac-fe1a-4ada-859c-4ebff6c33b77" alt=""><figcaption></figcaption></figure>

</details>

## 상품 및 활동

<details>

<summary>상품 품절</summary>

상품 품절 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FLMblbu5N1yZSIDKOjVHR%2F22_email_%EC%83%81%ED%92%88%ED%92%88%EC%A0%88.png?alt=media&amp;token=97233890-849f-4aab-ba0e-95f8379555e5" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FdA85FE09nRqQkzQysNwT%2F22-1_%EC%83%81%ED%92%88%20%ED%92%88%EC%A0%88.png?alt=media&amp;token=214c2eea-3acd-4ce7-a213-9bf1b523e7d0" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>상품 문의</summary>

상품 문의 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FcW3dqnY2HLdYRdvvvakx%2F23_email_%EC%83%81%ED%92%88%EB%AC%B8%EC%9D%98.png?alt=media&amp;token=a96567e3-5844-4c74-9447-ab36dbb99480" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FQyZx0FiNO44CNd7Rthvn%2F23-1_%EC%83%81%ED%92%88%20%EB%AC%B8%EC%9D%98.png?alt=media&amp;token=22f7b856-6b33-40dc-b44e-b57e99704a3d" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>상품 리뷰</summary>

상품 리뷰 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FHDDD5GsJOjSeEytnVlMa%2F24_email_%EC%83%81%ED%92%88%EB%A6%AC%EB%B7%B0.png?alt=media&amp;token=77f321ba-5f3c-42d1-a234-bb5fb31b16ee" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2Fa8SY62v82EcEf9gckN3l%2F24-1_%EC%83%81%ED%92%88%20%EB%A6%AC%EB%B7%B0.png?alt=media&amp;token=39771b13-0f47-48b0-9650-0d0f7c7429bb" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>1:1 문의</summary>

1:1 문의 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FgFW60B9BiNa8hULAWV8o%2F25_email_1_1%20%EB%AC%B8%EC%9D%98.png?alt=media&amp;token=524d75ce-2c35-4f95-a225-b91d697b2e3f" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FjefXfD8r0jMEmmtCV3s7%2F25-1_1_1%20%EB%AC%B8%EC%9D%98.png?alt=media&amp;token=128659d2-6c34-4133-9492-ff86c314453d" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>입력폼 응답</summary>

입력폼 응답 자동 발신은 관리자에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FN9uwqrmYi7f6xmWKPpzy%2F26_email_%EC%9E%85%EB%A0%A5%ED%8F%BC%20%EC%9D%91%EB%8B%B5.png?alt=media&amp;token=0b5d3087-0641-4897-b7d1-fb089c47f807" alt=""><figcaption></figcaption></figure>
2. SMS

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FXQpoyZ3nruEDBFSOvkA9%2F26-1_%EC%9E%85%EB%A0%A5%ED%8F%BC%20%EC%9D%91%EB%8B%B5.png?alt=media&amp;token=45776df1-7c4a-4a76-9d5b-96c1fc2a49ed" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>답변</summary>

답변 자동 발신은 고객에게만 전달이 됩니다.

1. 이메일

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FjrjYJ8RbhoB5ZI37Z7Gn%2F27_email_%EB%8B%B5%EB%B3%80.png?alt=media&amp;token=804674e3-7b42-4e2f-936a-5a4436d2cc36" alt=""><figcaption></figcaption></figure>
2. SMS/알림톡

   <figure><img src="https://641624378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fqwj5uwp8v68jk4VznncE%2Fuploads%2FcE2gjsedoF036RsMuNza%2F27-1_%EB%8B%B5%EB%B3%80.png?alt=media&amp;token=a4b5214a-cc02-439e-b005-4b13e880cc4b" alt=""><figcaption></figcaption></figure>

</details>